The Number To Call When You Don’t Know Who To Call

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The number to call when you don’t know who to call.
You only need to remember one number for information on VA care, benefits, and services or to speak to a live agent for assistance!
1-800-MyVA411 serves all members of the Veteran and service member community seeking information or assistance.
Call for helpful information on:
  • COVID-19 general information and updates
  • Health care eligibility and enrollment
  • VA benefits, such as disability, compensation and pension, education programs, caregiver support, insurance, home loans, and burial headstones and markers, among others
  • The nearest VA medical centers, benefits offices, or cemeteries to Veterans
  • Directory assistance and connection to all VA contact centers and VA Medical Centers
  • Technical support for
  • Debt and payment options
  • Immediate transfer to the Veterans Crisis Line or the National Call Center for Homeless Veterans
Will I be able to speak to a live agent?
When you call 1-800-MyVA411 and press 0, you will reach a live agent for immediate assistance or connection to the right VA experts.
The COVID-19 pandemic has brought overwhelming grief to many families. At FEMA, our mission is to help people before, during and after disasters. We are dedicated to helping ease some of the financial stress and burden caused by the virus.
Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA will provide financial assistance for COVID-19-related funeral expenses incurred after January 20, 2020.
Who is Eligible?
To be eligible for funeral assistance, you must meet these conditions:
The death must have occurred in the United States, including the U.S. territories, and the District of Columbia.
The death certificate must indicate the death was attributed to COVID-19.
The applicant must be a U.S. citizen, non-citizen national, or qualified alien who incurred funeral expenses after January 20, 2020.
There is no requirement for the deceased person to have been a U.S. citizen, non-citizen national, or qualified alien.
For more information and to apply please visit FEMA here.

VAPIHCS Veterans,  

Many of you may have seen the recent news reports from across the country about the recent increase of crimes and racial discrimination against Asian Americans and Pacific Islanders. It’s been heartbreaking for me to read the accounts from people in our communities who were either harassed, discriminated against or attacked, simply because of their race.

On Jan. 26, President Biden published a memo, “Memorandum Condemning and Combating Racism, Xenophobia, and Intolerance Against Asian Americans and Pacific Islanders in the United States,” on this topic that states:

Despite these increasing acts of intolerance, Asian Americans and Pacific Islanders have made our Nation more secure during the COVID-19 pandemic and throughout our history.  An estimated 2 million Asian Americans and Pacific Islanders have served on the front lines of this crisis as healthcare providers, as first responders, and in other essential roles.  The Federal Government should combat racism, xenophobia, and intolerance against Asian Americans and Pacific Islanders and should work to ensure that all members of AAPI communities — no matter their background, the language they speak, or their religious beliefs — are treated with dignity and equity.

Many of our Veterans, employees, volunteers, friends and families, neighbors and elected representatives are of Asian American and Pacific Islander descent. As the Health Care System Director, I want to assure you that discrimination or harassment of any kind against Asian Americans, Pacific Islanders or any other minority group will not be tolerated at the VA Pacific Islands Health Care System. I also want to assure you that our Executive Leadership Team and I are working on identifying opportunities to help promote diversity and inclusion at all our sites of care. We are committed to being a diverse and inclusive workplace and health care organization that has the privilege to employ and care for thousands of America’s Veterans. Diversity in our workforce is a strength. Our Veterans and their loved ones, and all who walk through our doors deserve to be treated with the utmost respect and dignity.

I want to assure everyone that these types of issues are important for us to address as One Team, One Ohana.

If you or someone you know has been harassed at a VAPIHCS facility, below are a few resources you can reach out to for support:

  1. Contact the VA Office of Inspector General at 1-800-488-8244.
  2. Contact the VA Office of Accountability and Whistleblower Protection at 1-855-429-6669 or

VHA continues to expand vaccination efforts for Veterans.

  • This week VAPIHCS will pass the 10K mark in vaccine doses administered, we are currently providing to Veterans who are eligible for VA care.  A big thank you to all of you who are working to make this all happen! 
  • As more vaccine becomes available, VAMC facilities continue to expand the priority lists for Veterans and caregivers, with some inviting all enrolled Veterans to their immunization clinics.

VHA will be implementing the Veteran-related aspects of the American Rescue Plan.

  • Public Law 117-2, the $1.9 trillion coronavirus economic relief package, was signed into law by President Biden on March 11. It ensures Veterans have continued access to quality health care and protections against COVID-19.
  • $17 billion is allocated in support of VA’s nationwide response to the pandemic and the law provides additional significant economic support to Veterans (press release).

 VA celebrates Women’s History Month.

One Team, One Ohana!

Adam M. Robinson, Jr., MD, MBA, CPE

Director, VA Pacific Islands Health Care System


36th Surgeon General, USN

WHO:  All Veterans eligible for health care at the VA Pacific Islands Health Care System.

Must call for an appointment 1-800-214-1306 to guarantee a spot.

WHAT: Health Care Providers will be providing COVID-19 Vaccines to registered Veterans

WHERE: Spark Matsunaga VA Medical Center Ambulatory Care Center Honolulu, Hawaii 96819

 WHEN:  Monday – Friday until 3 p.m.  Saturday appointments available.

 One Team, One Ohana!

Amy Rohlfs

Public Affairs Officer

VA Pacific Islands Health Care System

Office: (808)  433-0049

Cell:      (808)  208-5544






Weekly Radio VA Updates 

  • TUESDAYS 8:30 a.m.  830AM KHVH with Rick Hamada
  • THURSDAYS 5:30 p.m. on AM690 The Answer – Aligned with Veterans hour with Mike Buck